Client Relationship Manager

Summary

· Identify clients benefit objectives.

· Agree and implement a client service plan and annual timetable of visits appropriate to the size and complexity of the client, to build commitment, develop relationships and review our performance.

· Implement, monitor and control consulting projects, including renewal/re-broking activities. Advise upon changes in perceived risk exposures and relevant legislative changes.

· Review with appropriate associates at the earliest opportunity, any case under threat or where perceived vulnerable and implement, monitor and oversee a plan of action.

· Maintain income to at least budgeted levels and in line with set and agreed personal objectives. Identify and progress new business leads.

. Oversee delivery of client management information and relevant commentary.

Requirements

• 5–8 years of experience in Employee Benefits, Medical, or Life insurance broking
• Proven experience managing mid-to-large corporate accounts
• Experience handling renewals, re-broking, and consulting projects
• Exposure to claims analysis and insurer negotiations

• Strong understanding of general insurance principles and legal frameworks
• Knowledge of insurer rating methodologies (Medical / Life preferred)
• Understanding of cash collection processes, client invoicing, and insurance accounting
• Ability to analyse risk exposure and advise on legislative changes
• Knowledge of risk management concepts and their practical application

• Ability to develop and implement structured client service plans
• Strong relationship management and stakeholder coordination skills
• Experience preparing broking/renewal presentations
• Ability to monitor income targets and identify business development opportunities
• Experience managing vulnerable or at-risk accounts

Salary Range

AED 24000 - 25000